Your Concierge Connection was selected to oversee the customer service program for Downtown Summerlin. Along with opening the Concierge Department and ambassador program, YCC trained various departments on the fundamentals of providing great customer service. Your Concierge Connection matches talent with opportunity. YCC hand selects candidates to help fill the recruiting needs of clients for events and grand openings. YCC ensures staff has been through customer service training and is well versed on all aspects of the property and events.